Current Events/News: I-CAR Press Releases

February 7, 2006

HOFFMAN ESTATES, IL – February 7, 2006 – To help ensure clients achieve a quality vehicle repair, RBC Insurance will offer an incentive to participants in the Preferred Auto Repairer Program of and to non-preferred repair facilities that achieve the I-CAR Gold Class Professionals training designation. This incentive, a $10 allowance that will be added to every repair estimate from RBC Insurance clients for vehicles being repaired at Gold Class facilities, will be used to support the continued training needed to maintain the facility’s training designation.

 "Offering an incentive for their facilities to become I-CAR Gold Class Professionals is a true display of the commitment of RBC Insurance to technician training and the industry," said I-CAR Canada Manager Tracey Blouin. "The ultimate benefit of this requirement will be to consumers who will know that their vehicles will be repaired correctly by trained technicians."

The Gold Class Professionals program was created in 1990 to recognize those businesses that are committed to quality and excellence through training. Gold Class businesses are dedicated to providing their customers with efficient, safe, and high-quality repairs. A complete list of current I-CAR Gold Class Professional Businesses is available at the consumer web site www.goldclass.com.

"RBC is committed to Always Earning the Right to be our Clients' First Choice," says Glenn Penny, vice-president of claims for RBC Insurance. "We continuously look for ways to protect our customers and offer peace of mind. Ensuring they have access to properly trained technicians when they need them is just one example of how we’re working to achieve this vision."

About RBC Insurance

A subsidiary of RBC Financial Group, which is owned and operated by the Royal Bank of Canada (TSX, NYSE: RY), RBC Insurance provides a wide range of creditor, life, health, travel, home, auto and reinsurance products and services to more than five million clients in Canada, the U.S. and internationally.  These products and services are offered through a wide variety of distribution channels, including the telephone, independent brokers, travel agents, a proprietary sales force and the Internet.  More information is available at www.rbcinsurance.com.

About I-CAR

I-CAR, the Inter-Industry Conference On Auto Collision Repair, is an international not-for-profit organization dedicated to training the collision industry. The I-CAR "Outward Vision" is to be an industry resource, ally, and partner to all segments of the collision industry to help the industry reach the ultimate goal of providing complete and safe repairs to the consumer.

For more information about this working relationship between I-CAR and RBC, please contact I‑CAR Canada Manager Tracey Blouin at 800.422.7456.

		I-CAR Press Release (118K) in Adobe Acrobat Format